Communication Policy
InnovaGrow is a technology company committed to enriching people’s decision-making capabilities by blending machine and human intelligence. Our company offers innovative, patented technology products and services designed to facilitate text-based conversations with consumers on a large scale. These products harness natural language understanding, data analytics, and personalization to engage consumers in the purchase process prior to interfacing with a sales representative.
By contacting InnovaGrow, you grant consent to receive marketing, transactional, and informational messages concerning real estate transactions. Message frequency may vary, but you can anticipate receiving no more than one message per week. Standard message and data rates may apply.
InnovaGrow may employ various communication methods, including text messages, phone calls, pre-recorded messages, or artificial voice messages, initiated through our phone system, Customer Relationship Management (CRM), or Automatic Telephone Dialing System (ATDS). These communications may involve providing additional information, scheduling appointments, presenting special offers, or extending property offers related to your submitted query.
You affirm that you are contacting InnovaGrow using your own phone number and retain the option to opt-out of our services at any time by texting ‘STOP’. For assistance or inquiries, you can contact InnovaGrow customer care at (347) 901-5813. InnovaGrow ensures the protection of your privacy.
This consent remains valid regardless of your number’s presence on any Federal, State, and/or internal Do Not Call (DNC) list or registries. Additionally, you certify that you are at least 18 years old.
In these Terms of Use, InnovaGrow refers to itself as “we,” “us,” “our,” and “InnovaGrow,” and the terms “you,” “your,” and “user” refer to the user of the InnovaGrow services. InnovaGrow
services encompass both phone-based and text-based services (the “InnovaGrow mobile services”) and website and web app-based services (the “InnovaGrow web app”), as well as various websites, applications, web applications, text messages, email notifications, and other mediums, or portions of such mediums, provided by InnovaGrow.
InnovaGrow reserves the right to modify these Terms of Use at any time and for any reason, without providing specific notice to users. The updated Terms of Use will be effective immediately upon posting on the InnovaGrow website, and it is the user’s responsibility to review the updated terms periodically.
By using the InnovaGrow services, you agree to be bound by these Terms of Use. If you are using the services on behalf of an organization, you agree to these Terms of Use on behalf of that organization, and you represent that you have the authority to bind the organization to these terms. If the organization has a separate agreement with InnovaGrow covering the use of the services, that agreement will govern such use.
By accessing and using the InnovaGrow services, whether as an individual or on behalf of an organization, you acknowledge that these Terms of Use are supported by reasonable and valuable consideration. This includes your ability to use, submit information to, or receive information from the InnovaGrow services. You also represent that you have the legal capacity to be bound by these agreements, or if you are acting on behalf of an entity, you have the authority to bind that entity to these agreements.
When you use the InnovaGrow services, you acknowledge and agree that you may receive phone calls and text messages from InnovaGrow. You authorize InnovaGrow to contact you by phone or text message using the wireless phone number you provide or any other phone number you provide in the future. You acknowledge that message and data rates may apply and agree that you may receive auto-generated text messages or calls from an automated telephone dialing system, even if you have registered your phone number on a Do-Not-Call registry. Your consent to receive text messages and calls is not a condition of using the InnovaGrow services. If you do not wish to receive these calls or text messages, you should not use the InnovaGrow services or provide your contact information to InnovaGrow.
You agree to indemnify InnovaGrow’s Service Providers for any claims, expenses, and damages resulting from your failure to notify them if you change your wireless phone number, including claims arising under the Telephone Consumer Protection Act (TCPA). You agree to promptly notify Service Providers if you change your phone number. You may revoke your consent to receive calls by requesting to be placed on an internal Do Not Call list and text messages by responding with STOP.
The InnovaGrow services are intended for adults only and are not directed at minors. InnovaGrow does not knowingly collect personally identifiable information from anyone under the age of 13, and you should not provide any information regarding individuals under 13 years old. The InnovaGrow services are only to be used by citizens and residents of the United States and Canada.
Dispute & Complaint Policy:
In the event of a dispute between you and InnovaGrow, any issues related to the quality of our services or general complaints, please feel free to contact our customer support team via email at support@innovagrow.com or you can also reach us by phone or text at (347) 901-5813.
Governing Law:
It is important to carefully review these Terms as they become a binding legal commitment once accepted through your use of the InnovaGrow services. If you do not agree to these Terms, do not use the InnovaGrow services. In the event of a legal dispute, all matters will be governed by the laws of the state of Wyoming.
We recommend that you review the effective date of the terms of service each time you access the InnovaGrow website. Your continued use of the InnovaGrow services constitutes your acceptance of any changes, whether material or non-material. If you do not agree to the changes, you should cease using the InnovaGrow services.
To access and use the InnovaGrow services, you will be required to provide your mobile phone number and consent to receiving voice calls and/or text messages, including via automated calling technology, even if your number is listed on a Do-Not-Call registry. Additionally, InnovaGrow may request other personal information, such as your email address or physical address. You are responsible for providing accurate and complete information about yourself during the user onboarding process and ensuring that such information is kept up to date.
Your right to access and use the InnovaGrow services is personal and cannot be transferred to any other person or entity. You may only access and use the InnovaGrow services for lawful purposes and in accordance with these Terms and the Privacy Policy.
You are solely responsible for any use of the InnovaGrow services associated with your mobile phone number, including the quality and integrity of your User Data. You agree to take reasonable measures to prevent unauthorized access or use of the InnovaGrow services and to notify InnovaGrow promptly of any unauthorized access or use.